Ergonomic Maturity Model: A Practical Macroergonomic Tool

Yordán Rodríguez Ruíz; Elizabeth Pérez Mergarejo

doi:10.1007/978-3-319-96080-7_21

Ergonomic Maturity Model: A Practical Macroergonomic Tool

Yordán Rodríguez Ruíz, Elizabeth Pérez Mergarejo

Research output: Chapter in Book/Report/Conference proceeding › Conference and proceedings › peer-review

3 Scopus citations

Abstract

This paper presents the Ergonomic Maturity Model, a new macro-ergonomic tool that allows organizations to assess their capacity to introduce, apply and integrate ergonomics into their processes. The model establishes five levels of maturity: Ignorance, Understanding, Experimentation, Regular Use and Innovation, the latter being the desired state. The maturity assessment with the model is supported by an assessment matrix, which describes the organization’s behavior at each maturity level through four macro factors and their corresponding factors: (1) Culture (acceptance and teamwork); (2) Integration (strategic alignment, management, commitment and resources); (3) Performers (knowledge and skills, person in charge and compensation); and (4) Surveillance (indicators, information systems and risk assessment). The Ergonomic Maturity Model is a practical tool, which from a systemic perspective, allows the identification of barriers, opportunities and strategies for improvement during the development and integration of ergonomics in the organization. Finally, the results of the application of the Ergonomic Maturity Model in two Colombian organizations are presented.

Original language	English
Title of host publication	Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV
Subtitle of host publication	Organizational Design and Management ODAM, Professional Affairs, Forensic
Editors	Sebastiano Bagnara, Thomas Alexander, Yushi Fujita, Riccardo Tartaglia, Sara Albolino
Publisher	Springer Verlag
Pages	173-185
Number of pages	13
ISBN (Print)	9783319960791
DOIs	https://doi.org/10.1007/978-3-319-96080-7_21
State	Published - 2019
Event	20th Congress of the International Ergonomics Association, IEA 2018 - Florence, Italy Duration: 26 Aug 2018 → 30 Aug 2018

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	821
ISSN (Print)	2194-5357

Conference

Conference	20th Congress of the International Ergonomics Association, IEA 2018
Country/Territory	Italy
City	Florence
Period	26/08/18 → 30/08/18

Bibliographical note

Publisher Copyright:
© 2019, Springer Nature Switzerland AG.

Keywords

Macro-ergonomic assessment
Organizational ergonomics
Systems ergonomics

Access to Document

10.1007/978-3-319-96080-7_21

Cite this

Ruíz, Y. R., & Mergarejo, E. P. (2019). Ergonomic Maturity Model: A Practical Macroergonomic Tool. In S. Bagnara, T. Alexander, Y. Fujita, R. Tartaglia, & S. Albolino (Eds.), Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV: Organizational Design and Management ODAM, Professional Affairs, Forensic (pp. 173-185). (Advances in Intelligent Systems and Computing; Vol. 821). Springer Verlag. https://doi.org/10.1007/978-3-319-96080-7_21

Ruíz, Yordán Rodríguez ; Mergarejo, Elizabeth Pérez. / Ergonomic Maturity Model : A Practical Macroergonomic Tool. Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV: Organizational Design and Management ODAM, Professional Affairs, Forensic. editor / Sebastiano Bagnara ; Thomas Alexander ; Yushi Fujita ; Riccardo Tartaglia ; Sara Albolino. Springer Verlag, 2019. pp. 173-185 (Advances in Intelligent Systems and Computing).

@inproceedings{2d65988c383b494d9ff139482806a7d7,

title = "Ergonomic Maturity Model: A Practical Macroergonomic Tool",

abstract = "This paper presents the Ergonomic Maturity Model, a new macro-ergonomic tool that allows organizations to assess their capacity to introduce, apply and integrate ergonomics into their processes. The model establishes five levels of maturity: Ignorance, Understanding, Experimentation, Regular Use and Innovation, the latter being the desired state. The maturity assessment with the model is supported by an assessment matrix, which describes the organization{\textquoteright}s behavior at each maturity level through four macro factors and their corresponding factors: (1) Culture (acceptance and teamwork); (2) Integration (strategic alignment, management, commitment and resources); (3) Performers (knowledge and skills, person in charge and compensation); and (4) Surveillance (indicators, information systems and risk assessment). The Ergonomic Maturity Model is a practical tool, which from a systemic perspective, allows the identification of barriers, opportunities and strategies for improvement during the development and integration of ergonomics in the organization. Finally, the results of the application of the Ergonomic Maturity Model in two Colombian organizations are presented.",

keywords = "Macro-ergonomic assessment, Organizational ergonomics, Systems ergonomics",

author = "Ru{\'i}z, {Yord{\'a}n Rodr{\'i}guez} and Mergarejo, {Elizabeth P{\'e}rez}",

note = "Publisher Copyright: {\textcopyright} 2019, Springer Nature Switzerland AG.; 20th Congress of the International Ergonomics Association, IEA 2018 ; Conference date: 26-08-2018 Through 30-08-2018",

year = "2019",

doi = "10.1007/978-3-319-96080-7_21",

language = "Ingl{\'e}s",

isbn = "9783319960791",

series = "Advances in Intelligent Systems and Computing",

publisher = "Springer Verlag",

pages = "173--185",

editor = "Sebastiano Bagnara and Thomas Alexander and Yushi Fujita and Riccardo Tartaglia and Sara Albolino",

booktitle = "Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV",

}

Ruíz, YR & Mergarejo, EP 2019, Ergonomic Maturity Model: A Practical Macroergonomic Tool. in S Bagnara, T Alexander, Y Fujita, R Tartaglia & S Albolino (eds), Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV: Organizational Design and Management ODAM, Professional Affairs, Forensic. Advances in Intelligent Systems and Computing, vol. 821, Springer Verlag, pp. 173-185, 20th Congress of the International Ergonomics Association, IEA 2018, Florence, Italy, 26/08/18. https://doi.org/10.1007/978-3-319-96080-7_21

Ergonomic Maturity Model: A Practical Macroergonomic Tool. / Ruíz, Yordán Rodríguez; Mergarejo, Elizabeth Pérez.
Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV: Organizational Design and Management ODAM, Professional Affairs, Forensic. ed. / Sebastiano Bagnara; Thomas Alexander; Yushi Fujita; Riccardo Tartaglia; Sara Albolino. Springer Verlag, 2019. p. 173-185 (Advances in Intelligent Systems and Computing; Vol. 821).

Research output: Chapter in Book/Report/Conference proceeding › Conference and proceedings › peer-review

TY - GEN

T1 - Ergonomic Maturity Model

T2 - 20th Congress of the International Ergonomics Association, IEA 2018

AU - Ruíz, Yordán Rodríguez

AU - Mergarejo, Elizabeth Pérez

PY - 2019

Y1 - 2019

N2 - This paper presents the Ergonomic Maturity Model, a new macro-ergonomic tool that allows organizations to assess their capacity to introduce, apply and integrate ergonomics into their processes. The model establishes five levels of maturity: Ignorance, Understanding, Experimentation, Regular Use and Innovation, the latter being the desired state. The maturity assessment with the model is supported by an assessment matrix, which describes the organization’s behavior at each maturity level through four macro factors and their corresponding factors: (1) Culture (acceptance and teamwork); (2) Integration (strategic alignment, management, commitment and resources); (3) Performers (knowledge and skills, person in charge and compensation); and (4) Surveillance (indicators, information systems and risk assessment). The Ergonomic Maturity Model is a practical tool, which from a systemic perspective, allows the identification of barriers, opportunities and strategies for improvement during the development and integration of ergonomics in the organization. Finally, the results of the application of the Ergonomic Maturity Model in two Colombian organizations are presented.

AB - This paper presents the Ergonomic Maturity Model, a new macro-ergonomic tool that allows organizations to assess their capacity to introduce, apply and integrate ergonomics into their processes. The model establishes five levels of maturity: Ignorance, Understanding, Experimentation, Regular Use and Innovation, the latter being the desired state. The maturity assessment with the model is supported by an assessment matrix, which describes the organization’s behavior at each maturity level through four macro factors and their corresponding factors: (1) Culture (acceptance and teamwork); (2) Integration (strategic alignment, management, commitment and resources); (3) Performers (knowledge and skills, person in charge and compensation); and (4) Surveillance (indicators, information systems and risk assessment). The Ergonomic Maturity Model is a practical tool, which from a systemic perspective, allows the identification of barriers, opportunities and strategies for improvement during the development and integration of ergonomics in the organization. Finally, the results of the application of the Ergonomic Maturity Model in two Colombian organizations are presented.

KW - Macro-ergonomic assessment

KW - Organizational ergonomics

KW - Systems ergonomics

UR - http://www.scopus.com/inward/record.url?scp=85051707106&partnerID=8YFLogxK

U2 - 10.1007/978-3-319-96080-7_21

DO - 10.1007/978-3-319-96080-7_21

M3 - Ponencia publicada en las memorias del evento con ISBN

AN - SCOPUS:85051707106

SN - 9783319960791

T3 - Advances in Intelligent Systems and Computing

SP - 173

EP - 185

BT - Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV

A2 - Bagnara, Sebastiano

A2 - Alexander, Thomas

A2 - Fujita, Yushi

A2 - Tartaglia, Riccardo

A2 - Albolino, Sara

PB - Springer Verlag

Y2 - 26 August 2018 through 30 August 2018

ER -

Ruíz YR, Mergarejo EP. Ergonomic Maturity Model: A Practical Macroergonomic Tool. In Bagnara S, Alexander T, Fujita Y, Tartaglia R, Albolino S, editors, Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume IV: Organizational Design and Management ODAM, Professional Affairs, Forensic. Springer Verlag. 2019. p. 173-185. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-96080-7_21

Ergonomic Maturity Model: A Practical Macroergonomic Tool

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

Fingerprint

Cite this