Influencia de la cultura nacional en la gestión de comunicación para la sostenibilidad

Translated title of the contribution: The influence of national cultures on CSR communication

Ana María Durán, Melita Vega, Pablo Matus, Jaime Alberto Orozco-Toro, Caroline Avila

    Research output: Contribution to journalReview articlepeer-review

    3 Scopus citations

    Abstract

    This paper shows the preliminary results of an exploratory study of a quantitative nature that aims to test the effectiveness of the Convergence Model of Sustainability and Communication Contexts, previously tested in Ecuadorian companies, and to recognize key variables of efficient CSR Communication in the Latin American context. To this purpose, it shows the results of surveys conducted among corporate affairs managers at large companies in Ecuador, Colombia and Chile, and their interpretation from the perspective of the cultural profiles prepared by Hofstede Insights for each country. The results show that national culture influences CSR communication strategies: for example, the orientation of Ecuadorian companies towards the common good can be explained by their cultural tendency towards collectivism; the inclination to accountability, typical of Chilean organizations, is related to the cultural orientation towards greater demands regarding civil and individual rights, and the evident concern in Colombia for the interests of the public is related to the cultural trend toward planning and budgeting.

    Translated title of the contributionThe influence of national cultures on CSR communication
    Original languageSpanish
    Pages (from-to)184-210
    Number of pages27
    JournalCuadernos.info
    Issue number47
    DOIs
    StatePublished - 2020

    Bibliographical note

    Publisher Copyright:
    © 2020 Pontificia Universidad Catolica de Chile. All rights reserved.

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