Introduction: Adverse events can cause harm to the patient, also affect health professionals; making them second victims of the event. Interventions have been focused mostly on patients, but little on professionals, probably due to lack of tools. Objective: Estimate the prevalence of adverse events and describe their manifestations in healthcare personnel demonstrate the phenomenon of second victims in a highly complex hospital. Materials and methods: Analytical cross-sectional study, a survey was applied to 419 healthcare professionals from a highly complex hospital in the city of Medellin in 2019, with the participation of hospitalization, emergency and surgical healthcare personnel. The frequency of adverse events was estimated and its association with some labor and demographic variables was determined. Results: 93.1% knew of incident cases and 79% knew of serious adverse events. 44.4% were involved in an adverse event, 99% of these presented feelings as a second victim; the most common, difficulty concentrating, guilt, fatigue, anxiety, doubts about decisions. 95% indicated they want to receive training to face the consequences of adverse events and know how to inform the patient. Conclusions: Health professionals are frequently exposed to adverse events; these can cause negative emotions, generating guilt, fatigue, anxiety and insecurity. Most professionals who participate in an adverse event express feelings as a second victim. Informing the patient about an adverse event requires preparation; most professionals request training on the subject.
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- Health personnel
- Medical errors
- Near miss, healthcare
- Patient safety
- Social support